Terms & Conditions

TERMS & PRIVACY

By using Extra Butter’s webstore, or placing an order over the phone/email with Extra Butter, customers agree to the following Terms of Use. We reserve the right to alter these terms at any point in the future. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Extra Butter utilizes select Google Analytics features to better understand our customer base and their browsing habits. Extra Butter and third-party vendors use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to collect information. This information is anonymous and is never sold or distributed without the consent of the user.

Extra Butter respects our customers’ account information as private and confidential information and will never share this with any outside afflictions.



PAYMENT

Extra Butter currently accepts payments by Visa, MasterCard, Discover, AMEX and PayPal.

All customers must place their orders with matching billing and shipping addresses. For PayPal, orders will only be shipped to the confirmed address. A shipping address cannot be altered once an order is confirmed.


We reserve the right to cancel any orders or ban any user that we suspect might have aided by browser automation, or a reservation service. Please note, if you use a web proxy or “bot” to purchase, your order is automatically flagged as high risk and may result in your order being canceled. In this case, the shoes purchased will no longer be reserved for you and will be restocked.

TAXES

All New York Orders are subject to New York 8.75% sales tax on purchases.
GIFT CARDS

In-store gift-cards cannot be used for online purchases.
Extra Butter is not liable for any lost, stolen, or damaged gift cards after it has been purchased at either location. Extra Butter cannot offer a replacement on any gift card purchase.